Privacy Policy

Privacy Policy for Techmann

Last updated: 20.07.2024

At Techmann, operated by Handelson UG, we are dedicated to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (techmann.de) and use our services, including our refund and returns policy, in compliance with European law.

  1. Data Controller

Techmann is a trading name of Handelson UG. Handelson UG is the data controller responsible for your personal data.

Contact Information:

Handelson UG
Marnheimer Str. 71
67292 Kirchheimbolanden
Germany
Phone: 06352 789 6675
Email: info@handelson.de

  1. Types of Data Collected

We collect various types of personal data when you interact with our website and services, including:

  • Personal Identification Information: Name, address, email address, phone number.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  1. How We Collect Your Data

We use different methods to collect data from and about you including through:

  • Direct interactions: You may provide us with your personal information by filling in forms or by corresponding with us by phone, email, or otherwise.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.
  1. How We Use Your Data

We use your personal data to:

  • Provide, operate, and maintain our website.
  • Improve our website, products, and services.
  • Process and deliver your orders, including managing payments and refunds.
  • Communicate with you about your account or transactions with us.
  • Provide customer support.
  • Send you promotional communications, if you have opted-in.
  • Comply with legal obligations and protect our legal rights.
  1. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
  1. Sharing Your Data

We may share your personal data with:

  • Service Providers: Companies that provide services on our behalf, such as payment processing, shipping, and customer service.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You have the right to request correction of any incomplete or inaccurate personal data we hold about you.
  • Deletion: You have the right to request deletion of your personal data.
  • Restriction: You have the right to request restriction of processing your personal data.
  • Objection: You have the right to object to the processing of your personal data.
  • Data Portability: You have the right to request transfer of your personal data to another party.

To exercise any of these rights, please contact us at info@handelson.de.

  1. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

  1. Refund and Returns Policy

      – Right of Withdrawal You have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (Handelson UG, Marnheimer Str. 71, 67292 Kirchheimbolanden, Germany, info@handelson.de, Phone: 06352 789 6675) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or email).

Effects of Withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

  • Returns You shall send back the goods or hand them over to us at Handelson UG, Marnheimer Str. 71, 67292 Kirchheimbolanden, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Handelson UG
Marnheimer Str. 71
67292 Kirchheimbolanden
Germany
Phone: 06352 789 6675
Email: info@handelson.de

By using our website, you consent to our Privacy Policy. Thank you for trusting Techmann with your personal information.

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